Journey of Young Women LLC offers the following information regarding refunds for purchases made via our websites (including but not limited to journeyofyoungwomen.org and community.journeyofyoungwomen.org and any associated sites).
We aim to meet or exceed your expectations, and to deliver even more than was promised in every course or training offered.
If for any reason, something about any course is not working well for you, please contact us and tell us about it. We will do everything in our power to assist you.
Digital products and online courses purchased through Journey of Young Women are NOT eligible for refund in part because all content is available to you immediately upon completing your purchase and cannot be tangibly returned. This policy applies to trainings, classes, workshops, videos, and other graphical or informational materials purchased, whether via our online courses or independent of our courses. This policy means that we do not offer change-of-mind refunds, change-of-circumstances refunds, nor any kind of refund, except in cases where a special refund or cancellation policy is expressed in writing for a specific course or product in its description on this website.
In order to be fair and equitable to all students, there are no exceptions to this policy.
This policy also reflects the high value that we place on the knowledge and resources contained in the materials, which represent years of study, experience, design, collaboration and investment gathered together to bring to you these opportunities to learn, grow and make a difference in the world.
Again, please know that we are committed to meeting or exceeding your expectations and to deliver more than we promised.
For purchases made on the JourneyOfYoungWomen.org websiste: If you've joined on a payment plan, the one and only way to cancel your future payments is by logging in via the Student Portal on this website, then choosing My Account then Subscriptions under the Student Portal. After cancellation, your access to course materials will continue until the end of your current subscription period.
For purchases made on JOYW's Mighty Network's community: The one and only way to cancel your future payments is by logging in to Mighty Networks, then going to your Account Settings under your Profile. After cancellation, your access to course materials will continue until the end of your current subscription period.
If for any reason, something about the course in which you are enrolled is not working well for you - or if you have a question about your account or about our offerings - please contact us and tell us about it. We will do everything in our power to assist you to get the most out of the course.
Our end game is for you to not only be thrilled with what you receive, but for you to put into practice what you learn in your personal, family and community life. We are continuously adding content, improving accessibility, and finding more ways to include your voice in our collaborative learning community and to support you in manifesting your learning, passions and purpose. Together we grow our capacity as change-makers, catalyzing and nourishing other change-makers.
Offered with respect,
Katharine Krueger
Pronouns she/her
Founding Director
Journey of Young Women LLC